How does the property need to be left?

It is important that the property is left in an acceptable condition, where all washing up has been completed, the bins emptied, beds that have been used have been stripped, BBQ cleaned and any furniture that has been moved returned to it's original position. We provide a full departure checklist in our arrival information pack.

Can I provide feedback on my holiday?

We ask that any problems are presented to us during your holiday so that we have chance to rectify them.

Feedback is very important as it enables us and the owners to keep improving on the holiday properties we are providing. We will issue a feedback on your holiday via email the day after your holiday finishes, this will be forwarded to the owner and property manager of the property you visited. Reviews are greatly received by us and future guests, if you wish to provide any. 

What do I do if I left something behind at the property?

Croyde Holidays nor the Owner cannot be held responsible for any property left behind, We would ask that you contact your property manager to request whether any item has been found. They will not disturb visitors for retrieval of lost property. It is at your property managers discretion at what charges may apply for collection, posting, packaging and postage costs. 

Any lost property that remains unclaimed within 14 days of departure will be disposed of.